Most orders are processed within 1–2 business days before shipping. Orders placed on weekends or holidays will begin processing the next business day.
Can my order ship the same day?
Some orders placed earlier in the day may ship the same business day depending on inventory availability and processing volume, however this cannot always be guaranteed.
Do engraved rings take longer to process?
No. Engraved rings are processed within our standard 1–2 business day processing time before shipping.
Returns
Can I return my ring for a refund?
Eligible rings may be returned by submitting a request through our Returns & Exchanges Portal. Our support team will review your request and provide instructions for returning your item. Click Portal
How do I start a return?
You can begin the process by submitting a request through ourReturns & Exchanges Portal. Once your request is reviewed, our team will provide instructions on how to proceed
What condition must my ring be in for a return?
Rings must be unused, unworn, and returned in their original packaging. Items showing signs of wear, damage, or alteration may not qualify for return.
Are engraved rings eligible for return?
No. Engraved rings are custom items and cannot be returned for a refund. Because they are personalized specifically for the customer, engraved rings are only eligible for exchange
How long does it take to process a return?
Once the returned item is received and inspected, returns are typically processed within a few business days.
Exchanges
Can I exchange my ring for a different size?
Yes. If your ring does not fit, you may submit an exchange request through our Returns & Exchanges Portal and our team will guide you through the process.
Can I exchange my ring for a different style?
Yes. Exchanges may be requested for a different size or style depending on availability.
Can engraved rings be exchanged?
Yes. Engraved rings may be exchanged, however a 40% customization fee will apply since a new engraved ring can not be resold.
Shipping
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long does it take for my order to ship?
Most orders ship within 1–2 business days. Orders placed on weekends or holidays will ship the next business day.
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Will I receive tracking information?
Yes. Once your order ships, you will receive an email with tracking information so you can follow your package.
Custom & Engraved Rings
Can engraved rings be returned?
Because engraved rings are customized items, they cannot be returned for a refund. Engraved rings may only be exchanged if necessary.
Can I exchange an engraved ring if the size is incorrect?
Yes. Engraved rings may be exchanged if the size is incorrect. Please submit an exchange request through our Returns & Exchanges Portal and our team will guide you through the process.
Is there a fee for exchanging an engraved ring?
Because engraved rings are custom-made, a 40% customization fee may apply when exchanging an engraved ring. This fee helps cover the cost of producing a new customized ring.
Ring Sizing & Fit
How do I find my ring size?
The most accurate way to determine your ring size is by visiting a local jeweler who can professionally measure your finger. You may also use our online ring sizing guide as a helpful reference when choosing your size.
What if I am between ring sizes?
If you fall between sizes, we generally recommend choosing the slightly larger size for a more comfortable fit, especially for wider bands.
What is a Comfort Fit ring?
A Comfort Fit ring has a slightly rounded interior edge rather than a flat interior. This design allows the ring to slide onto the finger more easily and provides a more comfortable feel for everyday wear. Comfort fit rings tend to feel slightly roomier than standard flat interior rings.
Are most of your rings Comfort Fit?
Yes. Many of our rings feature a Comfort Fit design, which is commonly used in modern wedding bands to improve comfort and wearability.
Can rings be resized?
Most rings made from materials such as tungsten, titanium, ceramic, stainless steel, and Damascus steel cannot be resized due to the strength and structure of these materials. If the size is incorrect, the best solution is usually an exchange for the correct size.
Can I use a printable ring sizer?
Printable ring sizers can help estimate your size, but they may not always be perfectly accurate. For the best results, we recommend confirming your size with a professional jeweler.
Warranty
Do your rings come with a warranty?
Yes. All rings include a 3-month manufacturer’s warranty that covers defects in materials or workmanship. If your ring experiences a manufacturing issue within this period, our team will repair or replace the ring at no additional cost.
This warranty covers issues such as defects in materials, craftsmanship, or stone settings caused during manufacturing. It does not cover normal wear and tear, scratches from everyday use, lost or stolen rings, or damage caused by improper care or third-party alterations.
For extended protection, customers may also choose to add our optional Lifetime Warrantyduring checkout.
Do you offer a warranty on your rings?
Yes. We offer an optional Lifetime Warranty for a one-time fee of $45 per ring. This warranty protects your ring against manufacturing defects for as long as you own it.
What does the Lifetime Warranty cover?
Our Lifetime Warranty covers issues related to materials and craftsmanship. If a covered issue occurs, we will repair or replace the ring at no additional cost. Coverage includes:
• Manufacturing defects in materials or workmanship
• Loose or missing stones due to setting defects
• Issues with the ring’s finish or polish caused by manufacturing defects
• Accidental damage such as impact damage or cracked / shattered tungsten rings
Each warranty covers one individual ring.
What is not covered under the warranty?
The Lifetime Warranty does not cover:
• Lost or stolen rings
• Normal wear and tear such as scratches from everyday use
• Damage caused by improper care or harsh chemicals
• Alterations or repairs performed by a third party
Is the warranty included with the ring?
No. The Lifetime Warranty is optional and can be added during checkout for $45 per ring.
How do I make a warranty claim?
If you believe your ring requires service under the warranty, please contact our support team and provide your order information and a description of the issue. Our team will guide you through the process. Contact us or email
We do our best to display product images as accurately as possible. However, slight variations in color, finish, or material patterns may occur due to lighting, screen settings, and the natural characteristics of certain materials.
How Do I Care for My Ring?
To keep your ring looking its best, clean it with warm water, mild soap, and a soft cloth. Avoid harsh chemicals, abrasive cleaners, and prolonged exposure to substances such as chlorine or strong cleaning agents. Proper care will help maintain the finish and appearance of your ring.
Can My Ring Scratch or Wear Over Time?
While many of our rings are made from durable materials such as tungsten and titanium, normal wear over time may cause minor marks depending on daily use and contact with hard surfaces.
Should I Remove My Ring During Certain Activities?
For best care, we recommend removing your ring during heavy lifting, construction work, gym workouts, or activities that may expose the ring to strong impacts or chemicals.
Personal Information & Security
Is my personal information secure?
Yes. Your personal and payment information is securely processed and encrypted during checkout to ensure your privacy and protection.
Do you store my payment information?
No. Payment details are processed securely through trusted payment providers and are not stored on our servers.
Yes. We offer financing through Affirm, Disclosures which allows eligible customers to split their purchase into convenient monthly payments at checkout. https://www.affirm.com/disclosures
Can I pay using Shop Pay?
Yes. Shop Pay allows you to check out quickly using your saved payment and shipping information for a faster and more convenient checkout experience.
Customer Reviews
Overall rating: 4.6 / 5 from 4784 reviews.
He loved it!!! I fell in love with it the minute I received it! It’s perfect! The colors, how it appears when the sun hits it. Its details its just beautiful. Thank you.
I can't begin to y'all how grateful ✨️ and impressed I was with the excellence in customer care services that I received in such an outstanding timely manner..Their product is so darn amazing with their individual craftsmanship, quality material and unique custom designs.. 👌 🙌 😀 ❤️ 👏 😊 I gaurantee 💯% satisfaction !!🌴
Lost ring snorkeling and was so happy I was able to find the exact one to replace it with! Customer service was awesome! Ordered wrong size and exchanged it with no issues and very quick service and response ! Great experience with an awesome company!!
it looks so cheep compared to the price it is. i’m so sad, especially because i customized it and can’t return it for full price, it’s very lightweight too making it feel even more cheep
I love my ring and the engraving is gorgeous ❤️ Only thing I would change is the size instead of 5 1/2 I would have gotten a 5 but that’s my fault. I would recommend this ring to anyone ❤️❤️ Thank you
Rachel Davis
i’m getting married on the fourth I need a size 7 can I get one sent to me Nancy Courtney 2310 Riverway Dr. unit 409 Conroe, TX 77304 and use the same credit card and expedite the shipping. I need it by the fourth or before.
Overall my experience was wonderful!!! Somehow my first order went missing in the mail...Contacted Jack and he immediately took action...in between that time I realized I had ordered the wrong size...Jack got a replacement shipment in rhe correct size out within days and it happily arrived within a few more days. My fiance and looked at hundreds of rings. He chose the Pulsar from RingMen. He liked that his ring matched the emerald ring he purchased for me. The quality is top notch. It is not too heavy and its something he will be comfortable to wear every day. The quality and wearability of the ring alone make me highly ecommend RingMen. Add the amazing customer service and I give this seller 10 out of 10. You will not be disappointed ordering from RingMen.
The reviews are great for this ring but it hasn’t been a whole month and ring is scratched up already. My husband hasn’t done anything crazy doesn’t work a construction job. It’s super scratched up as you can see. I would never order from this company again! Do not waste your money here.
I absolutely love this ring!! Very rugged doesn’t scratch at all, and looks amazing!! My only regret is I didn’t use the buy one get one for 50% Off cause I would have bought two!!!
My man loves his band! Its beautiful, fits well and has a good weight to it. Great quality and he loves the inscribed writing, it makes it that much more special. Will shop here again.