Help Center / FAQ

Most orders are processed within 1–2 business days before shipping. Orders placed on weekends or holidays will begin processing the next business day.

Some orders placed earlier in the day may ship the same business day depending on inventory availability and processing volume, however this cannot always be guaranteed.

No. Engraved rings are processed within our standard 1–2 business day processing time before shipping.

Eligible rings may be returned by submitting a request through our Returns & Exchanges Portal. Our support team will review your request and provide instructions for returning your item. Click Portal

You can begin the process by submitting a request through our Returns & Exchanges Portal. Once your request is reviewed, our team will provide instructions on how to proceed

Rings must be unused, unworn, and returned in their original packaging. Items showing signs of wear, damage, or alteration may not qualify for return.

No. Engraved rings are custom items and cannot be returned for a refund. Because they are personalized specifically for the customer, engraved rings are only eligible for exchange

Once the returned item is received and inspected, returns are typically processed within a few business days.

Yes. If your ring does not fit, you may submit an exchange request through our Returns & Exchanges Portal and our team will guide you through the process.

Yes. Exchanges may be requested for a different size or style depending on availability.

Yes. Engraved rings may be exchanged, however a 40% customization fee will apply since a new engraved ring can not be resold.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Most orders ship within 1–2 business days. Orders placed on weekends or holidays will ship the next business day.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Yes. Once your order ships, you will receive an email with tracking information so you can follow your package.

Because engraved rings are customized items, they cannot be returned for a refund. Engraved rings may only be exchanged if necessary.

Yes. Engraved rings may be exchanged if the size is incorrect. Please submit an exchange request through our Returns & Exchanges Portal and our team will guide you through the process.

Because engraved rings are custom-made, a 40% customization fee may apply when exchanging an engraved ring. This fee helps cover the cost of producing a new customized ring.

The most accurate way to determine your ring size is by visiting a local jeweler who can professionally measure your finger. You may also use our online ring sizing guide as a helpful reference when choosing your size.

If you fall between sizes, we generally recommend choosing the slightly larger size for a more comfortable fit, especially for wider bands.

A Comfort Fit ring has a slightly rounded interior edge rather than a flat interior. This design allows the ring to slide onto the finger more easily and provides a more comfortable feel for everyday wear. Comfort fit rings tend to feel slightly roomier than standard flat interior rings.

Yes. Many of our rings feature a Comfort Fit design, which is commonly used in modern wedding bands to improve comfort and wearability.

Most rings made from materials such as tungsten, titanium, ceramic, stainless steel, and Damascus steel cannot be resized due to the strength and structure of these materials. If the size is incorrect, the best solution is usually an exchange for the correct size.

Printable ring sizers can help estimate your size, but they may not always be perfectly accurate. For the best results, we recommend confirming your size with a professional jeweler.

Yes. All rings include a 3-month manufacturer’s warranty that covers defects in materials or workmanship. If your ring experiences a manufacturing issue within this period, our team will repair or replace the ring at no additional cost.

This warranty covers issues such as defects in materials, craftsmanship, or stone settings caused during manufacturing. It does not cover normal wear and tear, scratches from everyday use, lost or stolen rings, or damage caused by improper care or third-party alterations.

For extended protection, customers may also choose to add our optional Lifetime Warranty during checkout.

Yes. We offer an optional Lifetime Warranty for a one-time fee of $45 per ring. This warranty protects your ring against manufacturing defects for as long as you own it.

Our Lifetime Warranty covers issues related to materials and craftsmanship. If a covered issue occurs, we will repair or replace the ring at no additional cost. Coverage includes:

• Manufacturing defects in materials or workmanship

• Loose or missing stones due to setting defects

• Issues with the ring’s finish or polish caused by manufacturing defects

• Accidental damage such as impact damage or cracked / shattered tungsten rings

Each warranty covers one individual ring.

The Lifetime Warranty does not cover:

• Lost or stolen rings

• Normal wear and tear such as scratches from everyday use

• Damage caused by improper care or harsh chemicals

• Alterations or repairs performed by a third party

No. The Lifetime Warranty is optional and can be added during checkout for $45 per ring.

If you believe your ring requires service under the warranty, please contact our support team and provide your order information and a description of the issue. Our team will guide you through the process. Contact us or email

📧 Info@RingmenJewelry.com

If your ring is covered under the Lifetime Warranty and becomes cracked or shattered due to impact, we will replace it with a new ring.

Lifetime Warranty page.

We do our best to display product images as accurately as possible. However, slight variations in color, finish, or material patterns may occur due to lighting, screen settings, and the natural characteristics of certain materials.

To keep your ring looking its best, clean it with warm water, mild soap, and a soft cloth. Avoid harsh chemicals, abrasive cleaners, and prolonged exposure to substances such as chlorine or strong cleaning agents. Proper care will help maintain the finish and appearance of your ring.

While many of our rings are made from durable materials such as tungsten and titanium, normal wear over time may cause minor marks depending on daily use and contact with hard surfaces.

For best care, we recommend removing your ring during heavy lifting, construction work, gym workouts, or activities that may expose the ring to strong impacts or chemicals.

Yes. Your personal and payment information is securely processed and encrypted during checkout to ensure your privacy and protection.

No. Payment details are processed securely through trusted payment providers and are not stored on our servers.

We accept major credit cards, debit cards, Shop Pay, Affirm financing, and other secure payment methods available during checkout.

Yes. We offer financing through Affirm, which allows eligible customers to split their purchase into convenient monthly payments at checkout.

Yes. Shop Pay allows you to check out quickly using your saved payment and shipping information for a faster and more convenient checkout experience.