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DADROCKS

BUY 1 GET 1 60%  OFF! Auto-applied at checkout. Ends June 8th

Refund policy

 

Exchange & Return Policy:

We stand behind our products and we're confident in the quality and value of my merchandise. Each item undergoes three stages of quality control before it gets packed and shipped out. Your customer satisfaction is very important to us. If for any reason you would like an exchange or return, please contact us. We offer a 30 day of purchase exchange and/or return. Please keep in mind that certain items are not eligible. Products must be in its new, original condition without scratches, or wear and tear. Please contact us for approval. Once approved, you will be receiving an e-mail with all return/exchange information and address.

Exchange & Return Policy:

* We are not responsible for any lost or damaged items that may have been caused by the postal service.  If  your package is lost or damaged during shipping, you must contact the post office and handle that with them. 

* Returns MUST be made within 14 days of delivery date, along with a 20% restocking fee. 

* Returns made within 30 days will incur a 30% restocking fee after 14 days of delivery date. 

* Exchanges MUST be made within 30 days 

* Any additional exchange will incur a 20% fee

* Must contact us first or package will be returned to you

* Item must be in its new, original condition

* Any item that has been ENGRAVED are NOT eligible for Return. It can Only be Exchanged with a 40% engraving fee.

* Must include a copy of your original ORDER NUMBER (We cannot process your exchange without this)

* All Shipping fees are non refundable

Important Information:

Buyers Responsibility
We recommend getting properly sized, as we are not responsible for sizing. Please take the time to get properly sized at a jewelry store. All of our rings are comfort fit.  Standard Fit is different compared to Comfort Fit. For the most accurate ring size we strongly recommend getting sized at a jeweler. Please note that it is used as a guide only. Each and every person is different, it is the customer's responsibility to get properly sized. We are not responsible for the customer's sizing. Please make sure that it is in Comfort Fit.

How To Exchange /Return
1. Contact us with your Order Number for approval and for Return/Exchange instructions.

2. All exchanges/returns must abide by the Exchange/Return Policy (located above). Item not eligible are listed above and will not be accepted.

3. Once approved, you will be receiving an e-mail with all return/exchange information and address.